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You should buy BeePanel only once you are sure it fits. That is why you can try every Pro feature free for 15 days before you buy, and ask for a full refund within 14 days after payment.
14-day full refund
You can request a full refund of a license purchase within 14 days after the payment date. You do not need to give a reason.
BeeSTT credits
You can request a full refund of a BeeSTT credit top-up within 14 days after its payment date, as long as your credit balance still covers the package amount and its bonus credit. The refund takes both back from your balance. A top-up that your balance no longer covers is not refundable, unless the law that applies to you requires otherwise.
How to request a refund
Write to support@beepanel.io from the email address you used for the purchase and include your order number, or contact our reseller and merchant of record through the buyer support link in your order receipt. The refund is paid back through the reseller.
What happens to the license
Once the refund is confirmed, the refunded license is closed: it can no longer be activated or moved, and you must stop using it. Your account and the record of the purchase are kept. If it is a Pro license, its starter credit is also taken back from your BeeSTT balance, as far as the balance still covers it.
After 14 days
From the 15th day after payment, a purchase is not refundable, unless the law that applies to you requires otherwise.
Payment disputes
Please contact us before you dispute a payment with your bank or card issuer. While a dispute is open, the license cannot be activated or moved; if the dispute is finally decided against us, the license is closed as after a refund.